杜塞汉朔科技招聘售后经理

hanshow

以下是具体职位描述，感兴趣的人才请发送个人简历和申请职位到邮箱：hr.de@hanshow.com
At Hanshow you will:

Within the technical department and reporting tothe Technical and Service Director, you offer key customers technical andfunctional support throughout the development process and oversee projectdelivery. You identify and translate customer requirements and opportunitiesinto effective hardware solutions.

As part of your function, your missions are:

• Diagnose and Repair Hardware     Issues: Identify and troubleshoot hardware     issues in various equipment, including electronic shelf label, and access     point.
  
• Parts Replacement and Testing: Replace defective or damaged parts and test hardware     functionality to ensure reliable operation.
  
• Documentation: Maintain detailed records of repairs, maintenance tasks, and     inventory of parts and tools.
  
• Client Support: Provide technical support to clients or internal teams,     addressing hardware issues promptly and professionally. Regular on-site     inspection is mandatory.
  
• Collaboration with Engineering     Teams: Work closely with R&D and other     engineering teams to identify recurring hardware issues and contribute to     product improvement.
  
• Inventory Management: Track and manage hardware inventory and repair tools,     ensuring availability for repair and maintenance tasks.
  
• Compliance and Safety Standards: Adhere to company safety and regulatory guidelines during     repairs and ensure compliance with industry standards.
  

Who are we looking for:

·       Bachelor’sdegree or above in IT, telecommunications, or related technical field.

·       Musthave at least 3-5 years of experience in project and technical support.

·       Excellentcommand of English, Mandarin and Germany is required.

·       Abilityto troubleshoot and resolve issues, with the capacity to respond rapidly andeffectively address urgent problems.

·       Abilityto work efficiently on several projects in parallel.

·       Strongteam collaboration and communication skills, with an ability to handle pressureeffectively and prioritize tasks appropriately.

·       Demonstratesa strong sense of responsibility and ownership in resolving issues for assignedclients.

·       Drivinglicense is a must

What we offer:

• Competitive salary in the relevant     industry;
  
• Promising and sustainable     self-development and prospects;
  
• Wide technical and modern     environment with interesting challenges;
  
• Professional environment with an     open communication culture;